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Home > Customer Support
 

Technical Support is one of our most client-appreciated services, thus what makes our Technical Support Team a distinctive one, it is the frequent response and the quick professional solution retrieval.

Consequently, our technical support team is always up to date with emerging technological advances. There is a strict requirement from our management that each technician or engineer to pass a level test quarterly (each 3 months). To expand our field of coverage, we are encouraging our team to take Microsoft certifications exams and to build up their level of information knowledge.

Soon Triple C is planning a new technical support plan that will allow every entity any where in Lebanon to receive technical support, this is not restricted to Triple C clients only, for more information check the Service Contracts at the SERVICES section.

Since we are supporting wider IT applications and fields, we have added a new Technical Support Form below for you to fill.


Use this form for technical support only.
For general inquiries & information requests please use the Contact Form
Personal Information
Name:       Company:    
Email:        Phone:  
Address:       Fax:  
Problem Details
Problem Type:      
Occurance Date:      
Problem Occurance:    
Problem Severance:    
Problem Last Happened:
(Estimate)  
Problem Last Solved by: (Technician Name)  
First Time Support:    
Problem Description:  
* Required fields
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