Technical Support is one of our most client-appreciated services, thus what makes our Technical Support Team a distinctive one, it is the frequent response and the quick professional solution retrieval.

Consequently, our technical support team is always up to date with emerging technological advances. There is a strict requirement from our management that each technician or engineer to pass a level test quarterly (each 3 months). To expand our field of coverage, we are encouraging our team to take Microsoft certifications exams and to build up their level of information knowledge.

Soon Triple C is planning a new technical support plan that will allow every entity any where in Lebanon to receive technical support, this is not restricted to Triple C clients only, for more information check the Service Contracts at the SERVICES section.

Since we are supporting wider IT applications and fields, we have added a new Technical Support Form below for you to fill.

  
Use this form for technical support only.
For general inquiries & information requests please use the Contact Form
Personal Information
Name:    
Company:    
Address:    
Phone:    
Fax:    
Email:    
Problem Details
Problem Type:    
Occurance Date:    
Problem Occurance: First Time Regular Rare
Problem Severance: High Medium Low    
Problem Last Happened: (Estimate)
Problem Last Solved by: (Technician Name)
First Time Support: Yes No    
Problem Description:
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